Who we are
Our website address is: https://northrealmconstruction.com.
1. Information We Collect
At North Realm Construction Ltd., we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Google Advertising policies.
- Contact Information: Name, phone number, email address, and service address provided via our contact forms.
- Technical Data: IP address, browser type, and usage patterns collected via Google Tag Manager and Cookies.
- Emergency Details: Specific information regarding flood or water damage at your property to provide accurate restoration estimates.
- Social Media Data: If you interact with our ads on Facebook or Instagram, we may collect information you choose to share (such as through Lead Forms) and technical identifiers provided by Meta.
2. How We Use Your Information
We use the collected data to:
- Respond to emergency service requests and provide restoration quotes.
- Optimize our website performance using Google Tag Manager.
- Execute and measure the effectiveness of Google Ads campaigns.
- Communicate with you regarding ongoing projects or follow-ups.
- Create “Custom Audiences” and “Lookalike Audiences” on Meta platforms to reach people who may be interested in our construction and restoration services.
3. Third-Party Sharing & Subcontractors
To provide comprehensive restoration services, North Realm Construction Ltd. may share your contact and service address details with trusted subcontractors (such as specialized plumbers, electricians, or drying technicians).
- We only share the minimum information necessary to complete the work.
- We do not sell your personal information to third parties.
- We do not collect or store credit card information through our website.
4. Cookies and Online Advertising
Our website uses cookies and similar tracking technologies (such as the Meta Pixel) to personalize content and ads.
Google Ads & Meta Ads: We use remarketing services to advertise North Realm Construction Ltd. across the Internet. This means third-party vendors, including Google and Meta, use cookies or pixels to serve ads based on your past visits to our website.
Opt-Out: You can opt-out of Google’s use of cookies by visiting the Google Advertising Opt-out Page. You can manage your Meta ad preferences and opt-out of interest-based advertising through your Facebook Ad Settings.
5. Data Security
We implement physical, electronic, and procedural safeguards to protect your data. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.
6. Your Rights (PIPEDA Compliance)
Under Canadian law, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate data.
- Withdraw consent for data collection at any time.
7. Contact Information
For questions regarding this policy or to file a request regarding your data, please contact our Privacy Officer:
Attn: Privacy Officer Scot Zelazny North Realm Construction Ltd. 1075 North Service RD W Suite #100 Oakville, ON L6M 2G2
Email: scot@northrealmconstruction.com
